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Changing your payment details

In order to change your payment details for your rental subscription, please call 020 3966 5397 or e-mail support@noisolation.com, mentioning the name and e-mail address the Komp is registered under.

For changing payment details for 4G Subscriptions, please read below:

Google Play Store (Android)

The Google Play Store allows Android users to make payments for recurring charges or subscriptions, including the 4G subscription for Komp. The Google Play Store charges your specified payment method automatically on the same date each billing period.

You can cancel your subscription or change your payment details in your Google Play Account, under Payments and Subscriptions:

  1. Open the Google Play app.
  2. Tap the profile icon.
  3. Tap Payments and subscriptions > Payment methods > More > Payment settings.
  4. If asked, sign in to Google Pay.
  5. Under the payment method that you want to change, tap Edit.
  6. Make your changes.
  7. Tap Update

More info can be found here.

Please note that subscription cancellations cannot be undone, although you can always re-subscribe in the future. More updated information can be found on Google Payments' own page.

App Store (iOS)

Like the Google Play Store, the App Store allows iOS users to make payments for recurring charges or subscriptions, including the 4G subscription for Komp. The App Store charges your specified payment method automatically on the same date each billing period.

To cancel your 4G subscription on your iPhone or iPad please open the Settings app on your device:

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap the subscription that you want to manage. 
  5. Tap Cancel Subscription. If you don’t see Cancel, the subscription is already canceled and won't renew.

To change your payment details on your iPhone or iPad please open the Settings app on your device:

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Tap edit or Add Payment Method

More information about managing your iOS subscriptions is available on Apple's website.    

No Isolation

If you purchased your 4G subscription directly with us or via our website, please contact support to cancel your subscription.