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Error message: "Missing access to nearby devices"

We currently experience a bug in the Komp app on Android devices with a software version lower than Android 12. Our tech team is working on it and we apologize for the inconvenience. Read here what you can do.

If you are in the process of adding WiFi to your Komp, it might be that you run in the following error message:

Missing access to nearby devices


Please try one of the following options:

  • If possible, please update your phone to Android 12. 
  • Use a different phone or tablet, either an Apple device or an Android with software version 12 or higher. 
  • If the previous options are not available, please contact support and we will be able to help you to get your Komp online.