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Help Centre

Komp

Komp

The one-button computer connecting generations

Komp | Get started

Komp Onboarding Guide

Setting up Komp

Using the Komp app

Inviting new users to Komp

I've been invited to Komp

Setting up Komp (model EV2)

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Komp | About Komp

About Komp

Administrators and user roles

Adding and editing a photo

Change the timezone on Komp

Activate the weather widget on Komp

Display options

Sleep Mode

Change the language on Komp

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Komp | Technical specifications

Komp Technical specifications

Requirements for the Komp app

Which Komp model do I have?

Komp | Subscriptions and returns

Komp Family subscription

Buyout after renting

Returning your Komp

How do I cancel my Komp Family/4G subscription?

Updating your payment details

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Komp | Network

Add a WiFi network to Komp

Network requirements for Komp

Connect Komp to a wired network

My WiFi/4G connection is not strong enough. What should I do?

Komp | Troubleshooting

Error message: "Missing access to nearby devices"

Where can I find Komp's serial number?

Restarting Komp

How to restart an app on your device

Where do I find the Komp keyword?

The Komp keyword does not work

The Komp keyword is shown as "unknown"

Error message: Could not connect with Bluetooth

The conversation does not start after the countdown

Error message: "Komp hung up"

Error message: “Komp is not available”

How to sign up for app testing and how to report a bug

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Komp | Common questions

Connecting sound equipment to Komp

How many photos can Komp store?

Komp has moved location, what should I do?

Where can I buy Komp?

How do I add a new Komp?

Can I use the Komp app on my phone as well as my tablet?

Can I use a different SIM card for my Komp?

What are the USB ports on Komp for?

How can I reset my Komp?

Sell or buy a Komp second hand

Permissions and notifications for the Komp app

A guide for families and staff who use Komp with people who are hard of hearing

Can I use a wall mount for Komp?

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