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Komp subscription

If you've ordered Komp after November 28th 2022, a subscription is required to use Komp. This subscription includes a Plug&Play setup, unlimited mobile data, unlimited storage space for pictures and messages and more. The subscription is mandatory.

How do I pay for the subscription?

You pay for the subscription via the app and will be notified in the app 3 months after purchase.

 

Why do I need to pay for a Komp subscription if the Komp is connected to WiFi?

Komp has several monthly costs attached to it, like servers and hosting, service, software maintenance etc. These costs have all increased, making it necessary to introduce a subscription for all Komps. The subscription reflects the mentioned costs and includes free 4G.

Komp is assembled in Norway from components produced all over the world. The last few years, the price of these components, their shipping and production itself has increased. To make sure we can keep making and distributing Komp, we need to raise the price accordingly. 

 

In what countries does the 4G subscription work?

Austria, Aland Islands, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican.

 

I have purchased Komp before November 28th 2022. Do I need a Komp subscription?

No, the Komp subscription is only required for Komps purchased after November 28th. If there is no WiFi available, activate a 4G subscription in the app for unlimited mobile data.

 

I have purchased Komp before November 28th 2022 and have a subscription. How do I cancel?

You cancel the 4G subscription via the Google Play Store or App Store. Find more instructions here. If you are renting Komp and wish to cancel, please return your Komp to us.