Getting started - for schools

We have created this step by step guide to support you in setting up your AV1 at school. Aimed at teachers and IT staff, it will take you through the steps required to get your AV1 ready for your student to use.

AV1 Assistant app

Monitor and manage AV1s at your school (optional)

Through the AV1 Assistant app, you can easily check the robot’s status at school, manage connectivity, access support pages, look up resources and chat with customer support.

1. Turn the AV1 on using the button on the back next to the charging port. The light strips on AV1 will start flashing white. This means it is on and searching for the mobile network. Once it has found a signal, the lights will go solid white. If AV1 keeps blinking or is pulsating with red it means AV1 is in an area with poor cellular coverage. Please try to move AV1 or add a WiFi-network.
   
2. Download the AV1 Assistant app onto your smartphone or tablet, available from the App Store (Apple) or Google Play Store (Android) and create a profile. We will use the contact information to send login codes and for any future technical support.
3. Add an AV1 by entering the keyword provided. Tap on the banner to add a nickname for the AV1, e.g. the name of the student. No Isolation cannot see this information.
4. Now it’s time to test the stream in the AV1 app by following the instructions below.

AV1 App 

Test AV1 before handing over to the student

1. Download the AV1 app onto your phone or tablet, available from the App Store (Apple) or Google Play Store (Android). This doesn’t have to be the device the student will use as they can be connected to the AV1 at a later stage. Make sure AV1 is turned on.
2. In the app, enter the keyword provided to you. You’ll need to make a memorable pincode for testing purposes, and you’ll need to accept the T&Cs.
3. Now you can connect to AV1. Find the mute button in the app (bottom left) so that if you are in the same room as the AV1, you don’t get feedback noises! Test the stream in the areas of the school where it will be used, to ensure there is sufficient network coverage. Check that; there are at least 3/5 blue lights on the back of the AV1, (to the left of the on/off button), the stream is clear and responsive, and the AV1s shoulder lights remain solid white. If it passes these tests, skip to step 6.
4. You may find that the 4G coverage is weak in your school, leading to a poor stream. This is when you should add WiFi via the AV1 app or AV1 Assistant app in settings. The Assistant App allows you to add via Bluetooth too if there is no coverage at all. 
5. Test the connection again. Schools often have secure WiFi networks that prevent stable streaming. In this case, you will need to provide our WiFi guide to whoever manages the WiFi network at school, and ask them to follow the guidance. After the necessary changes have been made, please test again.
6. Now everything is up and running at the school, you can hand the AV1 over to the class teacher. You have used the single-use keyword during the testing procedure, so you will need to request a new keyword to give to the student who will use AV1. Keywords can be generated in the Assistant app when verified, or the AV1 Admin portal (get in touch with the person who owns the AV1 if you wish to have access). You can also request a keyword by emailing support@noisolation.com (quoting the AV1 serial number).

Charging AV1

Having a good charging routine for AV1 at school is important to ensure a full battery at the start of every school day. At the end of the day, press and hold the button on the back to turn AV1 off and leave it to charge overnight, it is safe to do so! If AV1 has had a busy morning and is low on battery, we recommend topping it up to charge at lunch. Remember AV1 can also be used whilst it is plugged in charging. 

Practicalities of having AV1 at school

Initially, we suggest only using AV1 in a handful of lessons, to give the teachers and students a chance to get used to AV1. You could start with the lesson plan (downloadable on our resource page), then choose some of the child’s favourite subjects. In Primary settings it is likely that AV1 will remain in the same classroom throughout the day. So you can leave AV1 on the desk on standby to allow the child to join as and when they are able to.

AV1 buddies

In secondary schools, it might be that AV1 has to move classes throughout the day, so you could assign AV1 buddies who are responsible for ensuring AV1 makes it to their next class. This could be a close friend of the child using AV1, or someone that shares their timetable.