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Help Centre

AV1

FAQ and troubleshooting

AV1

The child's eyes, ears and voice in the classroom

About

About AV1

Using AV1 as a student

AV1's privacy features

Getting started

Getting started - for schools

Getting started - for students

Keywords and secret code

Add a WiFi network to AV1

Technical specifications

Requirements for the AV1 app

Network requirements for AV1

Technical specifications AV1

AV1's battery

FAQ and troubleshooting

FAQ | AV1 Keyword

What devices are compatible with AV1?

My AV1 is blocked. What do I do?

How do I edit my secret code?

How can I see the battery level of AV1?

No video when streaming, what should I do?

Subscriptions and returns

I can’t remember my secret code, what should I do?

The video stream quality is poor, what is wrong?

Can AV1's volume be controlled?

Where can I find AV1’s serial number?

Can't connect to AV1

Where can I find the software version of my AV1 robot and app?

How do I restart AV1?

Is AV1 compatible with eduroam WiFi networks?

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AV1 Admin

Introduction to AV1 Admin (for administrators)

Introduction to AV1 Admin (for school assistants)

School assistants and allocating an AV1

Roles, permissions and glossary of key terms

AV1 Assistant app will no longer be available

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